Frequently Asked Questions
Everything you need to know about shopping with Goarmy
How long does shipping typically take?
Standard shipping usually takes 3-5 business days within the UK, while international orders may take 7-14 business days depending on the destination.
What is your return policy for surplus items?
We offer a 30-day return policy on all items, including genuine military surplus, provided they are returned in the same condition as received.
How can I track my order?
Once your order has been dispatched, you will receive an email containing a tracking number and a link to the courier's website to monitor your delivery.
What payment methods do you accept?
We accept all major credit and debit cards (Visa, Mastercard, American Express), as well as PayPal and Apple Pay for a secure checkout experience.
Are your products genuine military issue?
Yes, we stock a wide range of authentic military surplus items sourced from armed forces worldwide, alongside high-quality tactical brands and outdoor gear.
Do you offer bulk or wholesale discounts?
We do offer discounts for larger orders and trade accounts. Please contact our customer service team with your specific requirements for a custom quote.